THE BURFIELD OPERATIONS AND COVID-19

The Burfield is keeping COVID-19 at the forefront of all operational and business decisions; beginning with our secluded location on the West side of the village, away from all the hustle and bustle. With our new promotion of self-serviced weekly and monthly reservations, we can guarantee that the unit will have been disinfected prior to your arrival and once you have arrived no one will enter your unit until your departure.

Our communal hotel facilities, such as the bike storage room, self-operated laundry room, elevator and garage will remain open with a handy supply of Disinfecting Wipes that are to be taken and used by guests to touch any surface with, rather than with their hand; as well as a dedicated staff that will be routinely sanitizing all high touch surfaces throughout the building. Our front desk staff although eager to help will be in the background as check-ins and check-outs will be done remotely as well as questions answered over the phone rather than face to face. For all reservations we will give the guests the opportunity once every week to order new sheets from our team, which will be delivered clean in a plastic bag to their unit door upon which the dirty linen will be placed in this bag for pickup at your convenience. Upon request guests also have access to cleaning equipment which will be hung on the door for their own utilization. Our team is committed to keeping The Burfield a safe place to work and reside.

What better time to visit a remote destination where the outdoors can be everyone’s playground and social distancing comes as naturally as the nature that surrounds us.

 

 

UPDATED CANCELLATION POLICY

If you choose to book a reservation with us after March 30th 2020, please note that you are doing so with the full understanding/agreement to our non-refundable cancellation policies, please see the cancellation policy section in our terms and conditions under the About tab. 

Please note that we are aware that the Canadian Federal and BC legislature are continuously updating their policies in-regards to opening our Canadian boarders and Covid-19 restrictions. Please reach out to us at reservations@theburfield.com for assistance, should a certain situation apply to you.

 

Please also find all the current BC Governmental COVID-19 updates below: 

https://www2.gov.bc.ca/gov/content/safety/emergency-preparedness-response-recovery/covid-19-provincial-support