IMPORTANT INFORMATION REGARDING COVID-19
As per recent Sun Peaks Resort announcements, Wednesday, March 18 was the last day of this 2019/2020 winter season mountain operations.
We at The Burfield have also closed hotel operations and will resume operations May 1st. We will implement minor changes to keep our staff and guests safe. Hostel Pod options will not be available until June 1st, 2020 to assure we are complying with the Canadian's governments request for social distancing. Should you choose to spend time with us between May 1st and June 1st we will also not be providing housekeeping service to you during you're stay, regardless of reservation length.
UPDATED CANCELLATION POLICY
If you booked a reservation before March 13, 2020 for travel before April 30, 2020, The Burfield will allow you to make a one-time change to your reservations without loss of the non-refundable deposit; or you can cancel your booking and credit what you paid (CAD$) against a future reservation. In both cases any rate difference will apply, any residual value resulting from a lower rate will be lost, and all reservations must be completed by April 30, 2021 (black out dates below apply).
COVID-19 Cancellation Credit Black Out Dates 2020/2021:
Christmas and New Years - December 20th 2020 to January 3rd 2021
Family Weekend - February 11th 2021 to February 16th 2021
Easter Weekend - April 2nd 2021 to April 6th 2021
For reservations booked before March 13, 2020 for travel dates after April 30, 2020; travel restrictions currently in affect have not been identified as lasting past this date, therefore we have not yet updated our cancellation policies for these dates, as the global situation is very fluid as/if changes occur we will update our policies accordingly.
The above being said, if you choose to book a reservation with us after March 18th 2020, for arrival dates after May 1st 2020, please note that you are doing so with the full understanding/agreement to our regular non-refundable cancellation policies.